Caring for Your Fermob Furniture
Download the Fermob Care & Maintenance PDF
UNWRAPPING PRODUCTS
Please take the greatest of care when unwrapping your furniture so as not to damage it in any way. Marks from knives and scissors, scratches from staples or from placing tabletops on the ground, etc., are not covered under the Fermob guarantee.
MAINTENANCE AND CLEANING
Check out the Fermob Maintenance Playlist on YouTube
Maintenance is key to the longevity of your furniture. Clean metal surfaces, particularly tables, when debris builds on surfaces or just when you want to admire its beautiful color. Bird droppings, sap, leaves (organic substances) and other potentially corrosive substances should be cleaned as soon as noticed. To prevent scratches and water retention, we recommend that you do not place decorative objects or flowerpots on tables.
Many Fermob designs are constructed of Steel. Treat these pieces like you would a car. Steel will rust once the outer paint layers are compromised or scratched through. If this occurs, please use Touch-Up Spray (to cover larger areas) or a Paint Pen (for nicks and thin scratches) to touch up these areas. Paint can be purchased here on our website.
Keep in mind that by the nature of the material, Steel rusts. For humid or saline environments aluminum products should be chosen rather than steel. The timing of rust development will depend on the care and environment (humid or salty air speeds up this process). Never leave your Fermob under a cover or non-breathing material such as a tarp. This will promote the deterioration of the finish. Fermob is happiest out in the open or stored away in a dry location with good air circulation.
All our products are delivered with foot protectors that preserve the furniture feet as well as floor surfaces. These pads prevent any degradation or damage to the feet resulting from contact with the ground, which can sometimes be damp or harsh. Do not allow water to accumulate on or around your furniture, especially around the feet and pads. We recommend that you replace any lost foot protectors by ordering a new set through our website. If the protectors needed are not listed, please contact us for assistance.
HOW TO TREAT WATER STAINS
FERMOB FURNITURE THAT FEATURES OTF FABRICS
OTF (Outdoor Technical Fabric) should be protected from potential damage from contact with sharp objects or sources of heat such as cigarettes.
Fermob furniture is designed and manufactured using recycled and recyclable materials. To help us protect the environment, please remember to take your packaging and any old unwanted furniture to your local waste disposal center for recycling.
Fermob products have a 2 or 3 year structural warranty. If your products experience structural issues within this period, please contact us immediately