Great products — Fermob is superb, of course, but you already knew that — what makes this place SIMPLY THE BEST is the customer service. There was a problem with the shipment — computer error in the generated mailing label. Jean Pierre took care of us like we were his long lost cousins. I can give him and his wife no higher praise than this: my wife, who is a very hard grader, gave them an A+ and said, “they have earned a customer for life!” Cannot speak highly enough of these terrific, caring, professional, courteous, charming people.!

May 17, 2021

I love the wooden deck chairs I bought from them. They are over 5 years old and I recently broke one of the plastic guides that adjusts the seating height. I stopped in the shop and they quickly found a replacement for me. Ended up buying some Fermob outdoor lights as well. Really fun and happy products and the owners are lovely to work with.

January 10, 2021

I have been a customer of Bon Marche for several years. On a recent purchase there were some issues with the item I selected. Jean Phillippe and Laurence were amazing at giving me several options that ultimately would suit me better. Customer experience at its best. Highly recommend Bon Marche and their beautiful products.

August 22, 2021

The Bon Marche boutique is a gem. I've been shopping here for years. I live in California and I wanted to spruce up our outdoor spaces to enjoy them more during this stay at home time. The design team led by JP is attentive, stylish, efficient. Over the phone and with photos whizzing back and forth, JP nimbly helped me custom design three outdoor spaces with elegant, sunny Fermob pieces that work so well for our house. It gets better, the furniture arrived at our house in California in just one week, incredible! Highly recommend Bon Marche!

January 28, 2021

Excellent service. Really worked with us to find the perfect products. Went beyond expectations. Cared about customer satisfaction and was transparent in a world of covid disruptions. Would work with them again.

August 30, 2021

JP and staff were excellent in helping us choose colors and style that best fit our Chicago patio. They made the experience easy and comfortable. We were so glad we called Bon Marche. Nice to have the genuine personal attention. Thanks JP!

April 29, 2021

Amazing selection and quality, and the most wonderful customer service! JP went above and beyond to help us find a table that would work for our unique needs. He was incredibly responsive, and really listened to what we wanted - both short and long term- in the space. We could not be happier with our table and chairs!

August 31, 2021

Thank you JP for suggesting a combination of the Sixties armchairs and a small Cane-line table. Replacing old wicker with these contemporary, open weave chairs brings light to a small space. Perfect! Comfortable, too!

March 22, 2021

I am very impressed with the service ! i placed an order online and 5 minutes later I had a follow up email and a phone call to offer me other color as the one I had chosen was not available. I got really great styling advise and I could really feel I was understood. I can't wait to receive my chairs. I am keeping this address preciously for any gifts of more furnitures.... my next one will be the little horse for my daughter. Keep the warm service going, it's a great representation of "le savoir faire francais".

January 15, 2019